Terms & Conditions

Last Updated: May 19, 2024

These Terms and Conditions (“Terms”) meticulously govern your access to and utilization of the website https://ganeshtea.com meticulously operated by Ganesh Premium Tea Private Limited (“Ganesh Tea,” “we,” “us,” or “our”). By meticulously accessing our website or procuring our products, you unequivocally agree to be meticulously bound by these Terms.

1. Product Sales

  • No Returns or Cancellations: Ganesh Tea resolutely declares that under no circumstance shall we entertain returns. We hold a resolute stance that our products, once sold, shall not be susceptible to return for any reason whatsoever. Orders, once placed, would not be cancelled for any reason whatsoever and no refund would be provided.
  • Exchange Policy: In the rare event that a product incurs damage during transit, Ganesh Tea may, at its own discretion, consider offering an exchange. However, such consideration remains at the unequivocal discretion of Ganesh Tea and is strictly contingent upon product availability.
  • Damaged Products: Should you, by some unfortunate circumstance, receive a damaged product, Ganesh Tea requires that you immediately intimate us within two days of the receipt of the consignment. Any request for exchange shall mandatorily be accompanied by photographic evidence of the purported damage.

2. Pricing and Payment

  • Product Prices: Ganesh Tea, with an air of finality, proclaims that all prices meticulously displayed on our website are in Indian Rupees (INR) and are subject to change without any iota of prior notice.
  • Payment Methods: We, Ganesh Tea, stoically accept payment via UPI, credit card, debit card, net banking, and other electronic payment methods. Payment processing shall be handled securely through our esteemed payment gateway provider and/or third-party applications outside of the scope of our website.

3. Shipping and Delivery

  • Shipping Charges: Ganesh Tea, in a manner that brooks no dispute, stipulates that shipping charges shall be calculated with meticulous precision based on the geographical location of the customer and the weight of the order. These charges shall be transparently displayed at the decisive juncture of checkout.
  • Delivery Timeframes: While Ganesh Tea earnestly endeavors to dispatch orders within two days of receiving payment, it is resolutely declared that delivery times shall invariably fluctuate contingent upon the geographical location of the customer and the chosen mode of shipping.
  • Shipping Delays: Ganesh Tea adopts a stance of implacable resolve in clarifying that while we leave no stone unturned in ensuring the timely delivery of our products, we categorically disclaim any guarantee regarding specific delivery dates. Delays, if any, arising from unforeseen circumstances or extraneous events shall be deemed beyond our purview and absolve us of any culpability.

4. Intellectual Property

  • Website Content: It is categorically reiterated that all content meticulously showcased on our website, including but not limited to text, images, logos, and designs, unequivocally remains the unassailable property of Ganesh Tea. Any unauthorized reproduction, distribution, modification, or creation of derivative works shall be met with the full force of applicable copyright and intellectual property laws.
  • Use of Content: Ganesh Tea, with an ironclad resolve, firmly prohibits any unauthorized utilization of content from our website without the explicit prior written consent of the rightful proprietors.

5. Limitation of Liability

  • No Liability for Damages: Ganesh Tea, with an air of unwavering resolve, categorically absolves itself of any direct, indirect, incidental, special, or consequential damages that may arise out of or in connection with your utilization of our website or products.
  • No Warranty: It is mandatorily emphasized that Ganesh Tea provides our website and products on an “as is” and “as available” basis, devoid of any warranties, whether express or implied.

6. Governing Law and Dispute Resolution

  • Governing Law: These Terms, with an air of finality, shall be meticulously governed by and construed in accordance with the laws of India.
  • Dispute Resolution: Any disputes, controversies, or conflicts that may arise out of or in connection with these Terms shall be subjected to the exclusive jurisdiction of the courts of Mumbai, India.

7. Changes to Terms

Ganesh Tea, with an unwavering stance, reserves the unfettered right to unilaterally update or modify these Terms at any juncture without any semblance of prior notice. It is hereby clarified that your continued access to our website or procurement of our products subsequent to such modifications shall irrefutably signify your unequivocal acceptance of the revised Terms.

Contact Us

Should you have any queries or apprehensions regarding these meticulously crafted Terms and Conditions, we humbly beseech you to kindly direct your correspondence to info@ganeshtea.com.

Ganesh Tea sincerely appreciates your unequivocal adherence to these Terms and Conditions, as they represent the cornerstone of our operational ethos.